- The development of a payment service in the public sector, which minimizes time consumption and reduces bureaucracy
- The service has to include auto payments, payment templates, opportunities to have different payment methods, etc.
- The service attendance > 500 000 monthly users
- Functionality analysis & UX research
- Creation of all customer journeys
- Creation of prototypes
- Creation of design tasks & writing of technical specifications
- Collaboration with designers, software developers
- Managing review & testing process
- Presentation of the results to stakeholders
- Creation of an analytical system
- Working with users' feedback
- Created >70 layouts
- Created 3 basic scenarios & >10 sub-scenarios with interactive prototypes
- Users can pay for different kinds of payment by one click
- Users can create payment templates, auto payments, chose payments from a service's catalog, etc.