Olga Popova
Final state exam registration service
Product owner
CHALLENGE
- The development of a registration service for the final state exams of 1 million users yearly, which allows to register for exams online, instead of an offline registration, which consumes a lot of time.
- There are 3 different exam types, 10-19 subjects, 5-7 categories of scholars and additional conditions, depending on the type of the exam.
WORK PROCESS
- Functionality analysis & UX research
- Creation of all customer journeys
- Creation of wireframes & prototypes
- Creation of design tasks & writing of technical specifications
- Collaboration with designers, software developers
- Managing review & testing process
- Presentation of results to stakeholders
- Creation of an analytical system
- Working with users' feedback
RESULTS
- Created >90 layouts.
- Created 4 basic scenarios & >7 sub-scenarios with interactive prototypes.
- The service was successfully released in December 2018 and is still active.
- Time consumption reduced from several days to 10-15 minutes per user (scholars and their parents).
- Workload for the department, as for example maintaining registration offices, and bureaucratic efforts are eliminated.
- The process took approximately 5 months.






© 2021 Olga Popova
All rights reserved


Credits


The materials provided are used solely for the purpose of acquainting my skills and cannot be used for any other purpose

Contacts


o.dm.popova@gmail.com
LinkedIn
Instagram

← Back to the main page


Contacts


o.dm.popova@gmail.com
LinkedIn
Instagram

Credits

The materials provided are used solely for the purpose of acquainting my skills and cannot be used for any other purpose


© 2021 Olga Popova
All rights reserved